Mid Season Survey Results & What's Next

mid season survey results

A big thank you to all those that responded to our mid season survey. It’s a very important tool to see how the program is doing in fulfilling its mission of promoting, encouraging and improving the standard of youth hockey by developing character, sportsmanship and physical fitness of the youth in our community.

CLICK HERE TO VIEW MID SEASON SURVEY RESULTS

YOUR voice matters! Here’s what we’re doing about it Now...

We’ve heard you — clearly and consistently. Your feedback has highlighted what’s working, what’s frustrating, and where we need to improve. In response, the Board and hockey leadership have aligned on a clear action plan focused on improving communication, practice quality, scheduling, and overall player development — starting now and extending into future seasons.

Our goal is simple: create the best possible experience for every player and family in our program.

Improving Communication

* Clear, timely communication about schedule changes, ice updates, and program decisions

* Better use of Crossbar for consistent, reliable updates

* More transparency around the what and why behind decisions

Better Ice & Game Execution

* More efficient ice utilization (2–3 teams per sheet, no overcrowding)

* Fewer cancelled games through earlier communication and planning

* Stronger oversight of in-house programs

Redesigned Tryouts

* Clear and transparent age-based criteria balanced with coach input from the season

* Increased program ownership and oversight over entire process

* Improved communication and coordination to reduce anxiety for players and families

Here’s WHAT is COMING NEXT SEASON

Team Placement

* A fair and consistent placement process with strict oversight and governance

* Appropriately sized rosters with sufficient goalie coverage

* Balanced teams that can compete together consistently

Supported Coaches

* Better enable and empower our coaches

* Reduce administrative burdens so they can focus on teaching and developing players 

* Strive to ensure every team has a Team Manager to handle scheduling and communication

Better Practices

* A new hybrid practice model: skills stations plus dedicated team time every week

* A focus on team chemistry, structure, and accountability

* Improved scheduling with earlier practice times for younger players

Stronger Goalie Programs

* New recruitment and development approach at 8U–12U

* More accessible local training and better long-term development

* Improved oversight of goalie development

Better Programs for All Levels

* More consistent House League scheduling

* Clear developmental and competitive pathways

* Options for families seeking different levels of commitment

WHAT WE’RE BUILDING LONG-TERM

* More support, training, and recognition for coaches

* More individual instruction and feedback for players

* More consistent communication and scheduling

* A stronger sense of community and volunteer support

* A program that families want to stay in — and recommend

OUR COMMITMENT TO YOU

We will:

* Communicate earlier and more clearly

* Make decisions that prioritize development and wellbeing

* Be transparent and accountable

* Keep listening and improving

THANK YOU FOR YOUR TRUST, PATIENCE, AND CONTINUED SUPPORT. WE ARE COMMITTED TO EARNING IT EVERY DAY.

— The Board & Hockey Leadership Team